Services
Websites that win the work. Systems that run the rest.
Websites, online booking, missed-call text back, review generation, dashboards, SEO, AI search optimisation and ads for clinics, contractors and professional firms. Every service stands on its own. Together, they run your whole front office.
Quoted up front · Plain English
Our services
Start with a website. Grow when you're ready.
Websites
A fast, professional site that turns searches into enquiries, built to load in under a second on a phone. Every site comes with an optional care plan covering hosting, updates, security and ongoing changes.
- Sub-second load on a phone
- Copy written for your customers
- A clear next step on every page
Online Booking
Fill the calendar without the phone tag.
- Self-service booking, 24/7
- Automatic reminders so estimates don't get missed
- Works with the software you already use
Missed-Call Text Back
Every missed call gets a reply, even when you're up a ladder.
- A reply within seconds of a missed call
- Keeps the number customers already have
- Every call and reply in one place
Review Generation
Turn finished jobs into Google reviews, without having to ask in person.
- A review request after every job
- One polite reminder, never more
- Every new review tracked in one place
Dashboards & Reporting
Every number that matters, on one screen.
- Built from the data you already keep
- Which channels bring paying work
- Readable on a phone in the truck
SEO
Be the business people find when they search for what you do.
- Google Business Profile kept current
- A page for every service and area
- Monthly reporting in plain English
Google & Meta Ads
Ads that bring in enquiries, measured all the way to paying work.
- High-intent Google Search campaigns
- A landing page for every campaign
- Every enquiry traced to its ad
AI Search Optimisation
Get your business recommended when customers ask ChatGPT, Google AI Overviews and Perplexity who to hire.
- Structured data so AI understands your services
- Content that answers what customers actually ask
- Consistent business info across the web
Why Refine Media
Why work with us? One team, start to finish.
Every project starts the same way: we look at what you're running now and tell you straight what's costing you work. What we build after that depends on what we find.
You talk to the people building it
No handoffs, no middle layer, no one learning on your money. The people on your calls are the people doing the work.
Fixed prices, in plain English
One number and a straight timeline after a free audit, explained without jargon, whether you build with us or not.
Plays well with your tools
We connect what you already run rather than replace it, so bookings land in your calendar and enquiries in your CRM without anyone retyping anything.
How we work
Four steps. From free audit to up and running.
Proof you can open on your own phone
Rather than ask you to take our word for it, we built two complete demo sites you can test for yourself. Every figure here is measured on them, or is a promise about how we work.
Get A Free Audit100
Lighthouse performance
Both demo builds
0.1s
Real-world load
Both demo builds
6
Local search area pages
Summit Peak demo build
Fixed
Price, agreed after a free audit
Same-day
Replies, across all timezones
1
Team, from the audit to launch and after
Your questions, answered
Where do we start?
With a free audit. We look at what you're running now and tell you straight what's costing you work. You leave with a fixed price and a straight timeline, whether you build with us or not.
Do we have to take every service?
No. Every service stands on its own. Most businesses start with a website and add the rest when they're ready; together, they run your whole front office.
Will you replace the software we already use?
No. If you already have software your team likes, we integrate with it. We won't ask you to rip it out and switch to something new just because it suits us.
Who will we actually be working with?
The people building your project. No handoffs, no middle layer, no one learning on your money.
What happens after launch?
We don't build and disappear. Hosting, security, updates, performance monitoring and monthly reporting are covered on an optional care plan.
Where are you based?
Refine Media Online Ltd is registered in England and Wales, and we work with clients across all timezones, with same-day replies.
Works with the tools you already use
Most businesses already pay for a booking system, a CRM, accounting software and a payment processor that don't talk to each other. We connect your site to them, so bookings go into your calendar, enquiries go into your CRM and payments go into your accounts without anyone typing them in twice.
If your team already likes the software it uses, we'll work with it and won't ask you to switch.
- Xero
- QuickBooks
- Stripe
- Twilio
- Google Calendar
- Calendly
- Jobber
- Housecall Pro
- ServiceTitan
- Google Business Profile
Using something else? Tell us what it is and we'll tell you if we can connect it.
Tell us what's slowing you down.
A free audit. We look at what you're running now, and you leave with a straight answer on what it would cost to fix and how long it would take, whether you build with us or not.